Privacy Policy | Digital IoT Solutions

Last Updated: October 2023

At Digital IoT Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our industrial IoT and Bluetooth 6.0 services.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").

Personal Identifiers: First name, last name, email address, telephone number, and business contact details provided via our contact or career forms.
Technical and Usage Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and information about how you interact with our website.
Operational Data (Client Specific): For clients utilizing our IoT, tracking, or RoIP solutions, we may process telemetry data, location metrics, and network status information strictly as required to provide our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and IoT services.
To improve, personalize, and expand our website and service offerings.
To communicate with you, including responding to your inquiries, providing customer support, and sending administrative or marketing updates.
To process job applications submitted through our Careers page.
To find and prevent fraud, and ensure the security of our IT systems and network.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as Google Tag Manager and Google Analytics) to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. By clicking "Accept" on our cookie banner, you consent to the use of these technologies.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information in the following situations:

Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., form handling via FormSubmit, website analytics).
Legal Requirements: We will disclose your information where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

5. Data Security

The security of your data is critical to us. We use commercially acceptable security measures to protect your personal information, including standard SSL encryption and secure server hosting. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or the Balkans, you have certain data protection rights under the General Data Protection Regulation (GDPR). Digital IoT Solutions aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Email: [email protected]